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COVID-19 Safe House Policy

Tilley & Wills Group

(updated 17 May 2021)

As a group, Tilley & Wills are taking all possible measures to prevent the spread of COVID-19 and ensure that our patrons, staff and suppliers of Bistro Mosman, The Buena, Clovelly, Greenwood Hotel and Verandah Bar remain protected from the possible spread of COVID-19.

Tilley & Wills precautionary measures include:

  • All FOH and BOH staff must complete the Australian Government Department of Health’s online training in infectious diseases
  • Revised and regular training of best workplace practices, with implementation of additional COVID-19 Safe House policy
  • All venues are registered as a COVID-Safe business and implement the relevant NSW COVID Safety Plan
  • Regular monitoring of Australian Government Department of Health regulations to ensure the latest advice is being adhered to.

Rigorous hygiene measures include:

  • Sanitiser stations at entry and exit points, as well as throughout the venue
  • Digital food and wine menus available
  • Daily deep cleaning of venue
  • Regular sanitisation of high touchpoint areas
  • Commercial dish and glass washer sanitise cycle at 82-degree cycles.

Updated Venue Layout & Structure:

  • Compliance with restrictions relating to venue maximum capacity
  • Social distancing signage around all bar areas
  • Areas requiring queuing promote physical distancing with the use of floor markers
  • COVID-19 Safe House Policy and other health and hygiene information displayed throughout the venue
  • Limited capacity in lifts (where applicable).

Updated Conditions of Entry:

  • All patrons’, staff and suppliers’ details will be collected at entry through the Service NSW app
  • Patrons, staff and suppliers will be denied entry if showing signs or symptoms of COVID-19 or if they have recently visited a COVID-19 hotspot.

We’d like to thank you for your continued support and compliance with our COVID-19 Safe House Policy. We look forward to welcoming you to our restaurants and pubs.